AI operations for clinics & med spas · GTA
We turn missed calls, no-shows, and lapsed clients into booked appointments and predictable revenue — done-for-you in 90 days.
Win-back campaigns start at $500 to set up, then $500 a month — month to month, cancel any time.
Example RelayOps playbook
Win-back dormant clients
Segmented
On track
Approved
On track
Booked
On track
3-touch sequence
In your voiceThe math behind your dormant list
A typical clinic with 3–5 years of history has 400–1,500 past clients who haven't been back in 6+ months. Drag the sliders to see what yours are worth.
Recovered revenue
$12,000
Your cost, first month
$1,000
$500/month after
Your cost: $500 to set up, then $500 a month — month to month, cancel any time.
And that's one playbook. Missed-call recovery, no-show reduction, and waitlist backfill each add their own line to this math.
Packages
Start where it hurts most. Every package is done-for-you: we build it, run it, and report on it — your team just approves.
Starter
Stop losing business to missed calls.
Growth
Reduce no-shows, fill cancelled slots.
Elite
Your virtual operations assistant.
Process
Done-for-you from first call to weekly reporting — typically live within 90 days across all playbooks, first playbook much sooner.
A 20-minute call plus a walkthrough of how calls, bookings, and follow-ups flow today. We map where revenue leaks.
We design the playbooks, connect your existing booking tools, and draft every message. You approve every word before anything goes live.
We launch one playbook at a time, watch it closely, and tune it with your front desk in the loop.
We run it week to week and send plain-numbers reporting: bookings, saved slots, recovered revenue.
Pricing
A one-time setup plus a monthly ops fee, in the ranges typical for small-business automation — sized to your clinic on a short call, in writing before anything starts.
AI Receptionist plus the Reminder & Waitlist Engine, designed, built, and live across your clinic in 90 days.
From CAD $3,500 setup + monthly ops
Talk to us for exact pricing.
We run your playbooks week to week — monitoring, tuning, reply handling, and plain-numbers reporting.
From CAD $997/mo
Talk to us for exact pricing.
Ad-hoc help for teams that run it themselves: audits, new playbook design, staff training.
From CAD $150/hr
Talk to us for exact pricing.
New to RelayOps?
Start with a win-back campaign: $500 to set up, then $500 a month.
Setup covers your client list, the copy, and the first campaign written in your voice. The monthly covers running it, answering every reply, and the next campaign. Month to month — if the second month isn't worth it, you cancel and keep everything already written.
FAQ
We design and run the administrative playbooks your front desk never has time for: answering and recovering missed calls, sending reminders that cut no-shows, backfilling cancelled slots from a waitlist, and winning back clients who quietly stopped coming. Done-for-you — we build it, run it, and report the numbers; you approve every word before anything reaches a client.
Independent clinics and med spas in the GTA with an existing client base — typically 1–3 locations using Fresha, Jane, Vagaro, Mindbody, or Square. If your booking system has 400+ past clients in it, there's almost always recoverable revenue.
No. We work on top of the tools you already use — bookings land in your existing system, your team's workflow doesn't change. Nothing to migrate, nothing new to learn.
Our automations handle administrative data only — names, contact details, appointment times — never clinical records. Client lists are exported by you under a signed agreement, used only for your clinic, and deleted on request. Messaging follows CASL: existing clients only, instant opt-out, every message approved by you first.
No — it catches what they can't get to. The calls that ring out while they're with a patient, the reminder that didn't get sent, the follow-up nobody had time for. Your staff stay in charge; escalations and anything unusual go straight to a human.
Campaign messages are capped at three touches, written in your clinic's voice, sent only to people who already know you, with one-tap opt-out. The most common reply we see is some version of "I've been meaning to book."
The first playbook is typically live within days of kickoff; a full Starter + Growth rollout lands inside 90 days. Win-back campaigns can be live within 48 hours of your list export.
Contact
Send this and you'll get a free, no-pitch estimate of the revenue sitting in your booking system — usually within one business day.
Not ready to talk yet?
Get a free scan of your website instead. You'll see what's missing, what it costs you in bookings, and where you sit against the 536 GTA clinic sites we've measured — no call attached.
Scan my websiteRelayOps
Email: hello@relayopsapp.com
Toronto, ON